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FixLabElectronics Open daily 7 AM – 10 PM Start a repair

New in Gateway Plaza, Mount Hope

Real repairs.
Real technicians.
Refurbished done right.

The retail counter of FixLab’s professional repair operation — phone and device repair and certified refurbished electronics, backed by the same technicians who repair for businesses across the region.

Start a repair Shop refurbished
90-day
warranty on every refurbished unit
7 days
a week, 7 AM – 10 PM
Walk in
no appointment needed
A phone with a shattered screen The same phone with a new, working screen
Drag to fix it — or bring yours in.

Start a repair · 20 seconds

What’s going on with it?

Tell us the device and the problem. We’ll tell you how the repair works — and hand you a ready-to-send note for the shop.

1 The device
2 The problem
Counter repair

Usually handled right at the counter

Screen and battery jobs on phones and tablets are the kind of small repair we take in on the spot. Bring it in — we’ll confirm the part for your exact model first.

  1. Walk in, no appointment
  2. Quick check at the counter
  3. Repaired on the spot when the part is on hand
Facility repair

Checked at the counter, fixed at FixLab

This one deserves a proper bench. We take it in locally and route it through FixLab’s dedicated repair facility — so nothing gets rushed.

  1. Drop it off at the counter
  2. Diagnosed by FixLab technicians
  3. Pick it up from the same counter

Bring with you

  • Your passcode, so the repair can be tested
  • A backup, if the device still turns on
  • The charger, for charging or power issues
Send this to the shop Directions

Pricing depends on the exact model and part — ask at the counter for a quote.

On the bench

We don’t guess.
We open it up properly.

  1. 01

    Diagnosis before parts

    Every intake is backed by real diagnostic expertise — you find out what’s actually wrong before anything gets replaced.

  2. 02

    Quick jobs, on the spot

    Screens, batteries and small repairs are taken in right at the counter.

  3. 03

    Complex jobs get a real bench

    Anything deeper is routed through FixLab’s dedicated repair facility, where devices are repaired for businesses across the region.

  4. 04

    Same counter, start to finish

    Drop off and pick up from the same people, right here in Mount Hope.

Buying used electronics?

Facebook Marketplace is a gamble. This isn’t.

Buying a used phone from a stranger means hoping it’s actually what they said it was. Phones, tablets, laptops and more — every unit here is checked first.

Marketplace sellerActive 3 hours ago

Can I test it before I pay?

it’s fine trust me, cash only

meet in the parking lot. no returns, all sales final

iPhone still shows “Activation Lock” after payment · seller stopped responding

turns out it’s reported lost with the carrier 😬

  1. Powered on and tested before you payNot a photo and a promise.
  2. IMEI & blacklist checkedNot stolen, not locked, not carrier-blocked.
  3. Securely wiped & verifiedNo trace of the previous owner’s data.
  4. 90-day warranty, real store to come back toNot a stranger who’s already blocked you.

Example tag · every refurbished unit

Refurbished by FixLab

Condition
Graded & disclosed
Battery health
Shown up front
IMEI / blacklist
Checked clear
Data
Wiped & verified
Warranty
90 days

No surprises, printed on the unit.

Condition, battery health and history are shown up front — graded by people who repair devices for a living. See the exact unit, hold it, ask a real person about it.

Stock changes as units come off the bench. Browse the online catalogue, or walk in to see what’s on the shelf today.

Browse online Plan a visit

Not trying to be Best Buy

Why not just go to a big-box store?

They win on price and selection for brand-new gear. Here’s where they don’t — and where we do.

Topic Big-box electronics FixLab Electronics
Repair turnaround Big-boxAppointment or mail-in for most repairs FixLabScreens & batteries taken in on the spot — walk in anytime
Who touches your device Big-boxGeneralist retail associate FixLabBacked by FixLab’s own repair technicians
Refurbished transparency Big-boxOnline listing, limited grading detail FixLabSee the exact unit and ask a real person
Local presence Big-boxA branch of a national chain FixLabOne counter, same people, right here in Mount Hope

Why FixLab

A real repair business behind the counter — not just a storefront.

FixLab Electronics grew out of FixLab’s professional device-repair operation. Every phone we sell has been graded and tested by people who repair devices for a living.

  • Every unit graded & disclosedCondition, battery health and history, up front.
  • 90-day warranty, every refurbished unitReal coverage, not “sold as-is.”
  • Data wiped & verifiedSecurely wiped before resale.
  • Local, walk-in friendlyRight in Gateway Plaza — no appointment for most repairs.
Concept render of the FixLab Electronics repair counter with bar seating
Store concept render — the repair bar

Visit us

Gateway Plaza, Mount Hope

Open every day, 7 AM – 10 PM
Address
2200 Rymal Rd E, Unit 10
Hamilton, ON L0R 1P0
Landmarks
Near the Esso station and Tim Hortons — minutes from Hamilton International Airport
Parking
Free plaza parking right out front
Get directions

Store hours

  • Mon7 AM – 10 PM
  • Tue7 AM – 10 PM
  • Wed7 AM – 10 PM
  • Thu7 AM – 10 PM
  • Fri7 AM – 10 PM
  • Sat7 AM – 10 PM
  • Sun7 AM – 10 PM

Hours reflect current store hours and may adjust as repair & refurb hours settle in — for repair drop-off specifically, reach out ahead.

Good questions

Before you come in

Still wondering? Email the shop — a real person answers.

Do I need an appointment?

No — walk in during store hours. For repair drop-off specifically, it’s worth reaching out ahead while our repair hours settle in.

What if it can’t be fixed on the spot?

Anything beyond a quick screen or battery job is taken in at the counter and routed through FixLab’s dedicated repair facility. You drop it off and pick it up at the same counter.

How do I know a refurbished phone isn’t stolen or locked?

Every unit is IMEI and blacklist checked before it goes on the shelf — not stolen, not locked, not carrier-blocked.

Is the previous owner’s data really gone?

Yes. Every refurbished device is securely wiped and the wipe is verified before resale.

What warranty comes with refurbished devices?

Every refurbished unit comes with a 90-day warranty — real coverage, not “sold as-is”. Ask at the counter for the full terms.

How much will my repair cost?

It depends on the exact model and part, so we don’t post prices that might not fit your device. Ask at the counter for a quote on your exact model.

Got a device that needs fixing — or want to see what’s in stock?

Walk in during store hours, or reach out ahead and we’ll have things ready when you arrive.

Start a repair Shop online Email us